Do I need to pay if I do not like a tutor’s lesson?

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• Can I ask for a refund after purchase?

  All the eligible refunds will be credited to your digital wallet. Refunds depend on type of product and cancellation notice time.   Cancellation by any party: You must give at least 24 hours’ notice to the other party.   Cancellation by a tutor: ...

• How do I cancel a session?

  If you are part of a group class, you won't be able to cancel your session. Our tutors are very helpful, you can inform him/her to take a back up class for you.  If you are taking One-on-One sessions with your tutor, please let him know at least 24 ...

• What do I do if a tutor asks me to pay outside the Edulyte Platform?

  Under no circumstances, you should accept payment outside Edulyte platform. It will put you at risk and it’s against our terms and conditions. Cash transactions are also prohibited. Edulyte will not be responsible for any payments made outside our ...

• What to do if my tutor is not online at the scheduled time?

  Your tutors will normally come online a few minutes before the scheduled class time. Please check if you clicked on the right meeting link, wait for a few minutes. There must be some genuine problem or technical issue.  Please use the message option ...

• How do I choose a course/ tutor?

  You can explore available classes on this link. You can choose a suitable class (One-on-One or small group classes) depending on your requirements. Filter topics, language, price and tutor’s country.