Do you provide customer support?

Do you provide customer support?

Yes, we provide customer support for all our approved users. We provide you with multiple support channels such as email, chat, knowledge base, whatsapp, telegram, instant messaging etc.

Email to support@edulyte.com

See all channels here
    • Related Articles

    • Do I need to pay a fee to enrol myself as a tutor?

      It’s free to sign up. Edulyte doesn’t charge any joining or class listing fees. You can apply to teach and wait for our team to get back to you, once shortlisted you will get the tools to get started. ​You can see more details on our support pages ...
    • How can I record my introduction video?

      An intro video of a tutor is a very important step for the screening process. Hence, you also have to record one. This introduction video is different from any a specific course/class you offer, its about you. It shows up on your public profile. Your ...
    • How do I communicate with learners?

      Tutors can communicate with learners through our inbuilt chat and during a video call. Tutor support team will be happy to assist in case of any technical issues.
    • What are the guidelines and rules which a tutor should follow?

      All approved tutors should carefully go through their welcome kit which contains below; Welcome Note Tips for an Effective Bio Tips to record and share your first intro video for your public profile Proven ways to make your profile presentable ...
    • What is the eligibility criteria to become a Tutor with Edulyte?

      Demonstrate knowledge of at least one topic/subject you would like to teach online Ready to submit following documents: Scanned copy of latest education qualification Up to date Resume Proof of work experience, if any Proof of residence: Driver’s ...