How do I cancel a session?
If you are part of a group class, you won't be able to cancel your session. Our tutors are very helpful, you can inform him/her to take a back up class for you.
If you are taking One-on-One sessions with your tutor, please let him know at least 24 hours in advance.
Please contact us if you have any more questions.
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How do you ensure the quality of your tutoring sessions?
Every learner has a learning goal. Our tutors offer interactive sessions in a supportive learning environment where learners are encouraged to practice with real-world examples. Tutors also give homework to solidify understanding of any given topic. ...
How do I know if a learner has booked my group class?
When someone makes a booking in a group class, a new booking id is created which is visible in the “bookings” section of your Edulyte dashboard. A new participant will be added to the group chat and we will also send you an email notification. If you ...
I missed a session, how do I reschedule that session?
If you missed your scheduled session please book a new one. We recommend that you inform your tutor at least 24 hours before your scheduled session. You can’t reschedule your group sessions.
I want to change my subject tutor. How do I do it?
You can contact our Student Support Executive by sending an email to service@edulyte.com or call us on +91 779 568 7953
Do I need to pay if I do not like a tutor’s lesson?
All payments are made in advance. You can cancel any future lessons and book another tutor. We encourage you to let us know what went wrong. Give us a technical feedback here Related article: Can I ask for a refund after purchase?