Where do I find my remaining lessons / hours already booked?
You can find all your upcoming or past sessions in your calendar. When you book a class a new booking is created with all the transaction details.
Remember one class/course can have multiple sessions.
I want to know more about your live Courses. (Enquiry for a course)
All the classes / live courses are available on this link https://app.edulyte.com/find-classes If you can’t find what you are looking for, please contact us
How can I contact my tutor?
You can send a message directly to your tutor. If you don’t get a response within 24 hours, please contact our support team.
How to raise complaints and issues?
If you encounter any issues in your session and would like to raise your concerns, please contact us on chat or sent an email to email to firstname.lastname@example.org
What to do if my tutor is not online at the scheduled time?
Your tutors will normally come online a few minutes before the scheduled class time. Please check if you clicked on the right meeting link, wait for a few minutes. There must be some genuine problem or technical issue. Please use the message option ...
Where do I find my enrolled classes?
Login to your account and go to my classes section. Here you can find all your classes you enrolled into. Remember one class/course can have multiple sessions. You can find all your upcoming or past sessions in your calendar. When you book a class a ...